

Even Amazon and eBay would never be so brazen to ask their customers to take down their VPN, Google would love if everyone did just that! Security on anyone's PC in this country is paramount, if you intend to stay in business and not have your system hacked into. And NO I most certainly will NEVER disconnect my VPN for anyone! That's totally insane to ever ask anyone to do that. Like I stated to Erwin, I will NOT be shopping on Mercari until you get this problem resolved and it would behoove you to do it soon if you want to increase your customers and sales on your web site. So I'm guessing you guys operate with no security on your system and I can just help myself to hack into it? That's precisely what you are expecting ALL your customers to do including me.

I am filing a Complaint regarding mercari policy i've been selling on this app for years and there has been no updates other than them deciding to take more of a fee! Buyers are able to buy from this app without understanding the policy first about leaving a seller a rating once the product is received and they are satisfied it takes three days to try to beg buyers to leave a rating so you can receive your money otherwise you have to wait for the app to release the funds on their own on the third day which is supposed to be automatic but never happens I always have to contact them first which is ludicrous and doesn't even follow their own policy! Automatic means automatic! Also I've been a seller on this app for years and there has been no change on the instant pay it stays in remains $500 every month and I think this is awful because there is sellers that make much more money than that a month after waiting three days to get a rating and never getting one Macquarie to release your funds you have to wait another five days if you have no more instant payouts and only direct deposit available it takes weeks to get payments for stuff that you sold! They need a policy change they're going to lose a lot of sellers and I already know that they have already and it's absolutely ridiculous we're in 2021 going on 2022 something needs to happen!
